support good mental health and assist both
individuals and communities to reach their full
potentials.
Indeed, while sometimes seen as controversial
and stigmatizing (DeFehr, 2020), the diagnosing
of mental ill health, often known as a “disorder”
has become critical in today’s medical
approach to health for individuals to access
many of the services that can help them live well,
particularly when dealing with what are
considered to be “major mental illnesses”, or
serious mental illness (SMI) – “mental, behavioral
or emotional disorder[s] resulting in serious
functional impairment, which substantially
interferes with or limits one’s major life activities”
(National Institute of Mental Health, 2019, para 4).
Even when symptoms are accurately reported to
medical practitioners, many people experiencing
mental ill health receive inadequate care. In
Canada for example, family doctors are often
overworked and overwhelmed with patients, and
as a result, many people are left without a family
doctor (Canadian News Facts, 2001; Dinshaw,
2016). This is troubling because the majority of
individuals who seek professional help for their
mental health turn to someone they know and
trust, their family doctor (Statistics Canada, 2017)
and it is often there a referral is made to more
specialized services, if they are available and
deemed necessary. We remember that these
are not preventative services, but rather
responding often to health challenges that will
have already impaired an individual’s ability to
function in society.
If one is fortunate enough to access a suitable
mental health care individual or service, there are
still challenges to accessing appropriate
treatment. A study with users of mental health
services and psychiatrists (Gunasekara, Patterson,
& James, 2017) revealed that it was not
uncommon for patients to feel as if they were
being judged in the process of accessing
treatment, and that their humanity was reduced
to a diagnosis.
In Canada, out of a population of just over 35
million people (Statistics Canada, 2017) over the
course of a year an estimated 4.9 million
Canadians over the age of 15 required
professional help for their mental health (Statistics
Canada, 2017). Many of those people were
unsatisfied with the quality of care they received
more than a third felt that they received only
adequate assistance (Statistics Canada, 2017).
Importantly, these numbers record only those
who actually received service and not the many
suffering who have not yet sought or received
help. An estimated 564,000 Canadians live with
Alzheimer’s disease and other dementias, yet
people with the illness often feel excluded or
treated differently (Alzheimer Society, n.d.).
Mental health and stigma
One of the greatest challenges facing people
experiencing mental health issues is stigma,
described by Goffman (1963) as the social
exclusion and reduction of an individual based
on an undesirable trait such as is found in the
negative views associated with those who
dealing with mental illness (Vogel, Heimerdinger-
Edwards, Hammer, & Hubbar, 2011). Numerous
researchers have noted the harmful impacts of
social stigma on those with mental health
conditions (see Chronister, Chou, & Liao, 2013;
Clement, et al., 2015; Corrigan, 2000).
Stigma surrounding mental health is
reproduced daily, found often in the language
used when discussing mental health with people
displaying mental illness or seeking treatment
called “crazy,” or “not being all there”, as if
because of their mental health they are missing
something (Larson, 2008; Corrigan, 2000). This
kind of hurtful language is the projection of
attitudes about mental health and illness (Marion,
Whitty-Rogers, & Panagopoulos, 2013). The
attitudes and language are found not only in the
general population but also, at times, amongst
health care professionals themselves (Hankir &
Zaman, 2015; Marion, Whitty-Rogers, &
Panagopoulos, 2013). While we have long talked
about stigma related to variety of illnesses such
as schizophrenia and bi-polar disorder, less often
do we acknowledge that this stigma extends to
people living with dementia (Alzheimer Society,
n.d.) and even to the their caregivers and others
associated with them (Werner & Heinik, 2008) . It
can be argued that stigma is the greatest barrier
to accessing and using mental health services
(Sartorius, 2007) with many people not bothering
to seek help because they feel marginalized by
any kind of diagnosis (Gearing, et al., 2015;
Corrigan P. , 2000; Vogel, Heimerdinger-Edwards,
Hammer, & Hubbar, 2011).
In addition to exposure to stigma from others,
people experiencing mental illness may also
contribute to the stigma themselves. Internalized
stigma, or self-stigma (Vogel, Heimerdinger-
Edwards, Hammer, & Hubbard, 2011) may
diminish one’s self-esteem and confidence
(Corrigan, 2004), impacting how one behaves in
the world and whether and how one seeks help
when struggling. Despite the educational
campaigns to reduce prejudice and increase
understanding of the often-genetic aspects to
mental illness, stigma remains strong, often
based on people’s personal interactions with